The world's leading toy manufacturer gives each of its amazing toys a tiny, computerized brain and a unique personality. But sometimes there's a problem. Dan, a 'Snugliffic Cuddlestar' bear, should be perfect for hugging. But because of a faulty chip, he's so strong he could crush a car. In the rejects pile, he meets Arabella, a 'Loadsasmiles Sunshine' doll with a temper. Soon Dan, Arabella and Flax, a police robot rabbit, are recruited by the head of the toy world because of their faults. Their first mission is to protect a senator's eight-year-old son from being kidnapped.